Rajiv Gandhi International Airport (RGIA) at Hyderabad became the first airport in India to go live on e-boarding for all domestic passengers. On Monday, Union Minister for Civil Aviation Ashok Gajapathi Raju inaugurated seamless E-boarding facility, built in-house by GMR Hyderabad Airport Limited (GHIAL).
After getting the approval from Bureau of Civil Aviation Security (BCAS) under the Ministry of Civil Aviation (MoCA) in August 2015, GHIAL implemented the E-boarding process for all domestic passengers at RGIA. With this, the airport has embarked on providing a whole new experience to the domestic passengers. The innovative end-to-end E-boarding process has triggered a paradigm shift in air passenger handling process in the country.
E-boarding solution at RGIA fully eliminates the need to manual stamping of boarding cards even for physical boarding cards issued by CUSS (Common Use Self Service) machines or the check-in counters. Further, it covers end-to-end all the key passenger processes at the airport viz. starting from entry to terminal and including check-in, security check, boarding gate and finally the boarding bridge check before entering the aircraft.
With the implementation of E-boarding at RGIA, now a domestic passenger flying from the airport will need only a mobile E-boarding card and his Aadhaar Card Number to gain entry into the airport. However, the system is equally compatible with other conventional modes as well and one can use the boarding card issued by CUSS machine or check-in counters also. Further, fliers would have flexibility to follow the traditional process of showing a photo-ID to gain entry into the airport in case the Aadhaar number is not available.
The process leads to ‘Enhanced Security’ where in passenger details are checked online with Airline DCS (Departure Control System) at Main Entry and Security Hold area for Authenticity thereby avoiding fake entries. Availability of High Definition CCTV cameras at strategic locations ensures a high level of security. This automated facility promises a better environment as it is paperless and requires lesser manual interface.
From entry into the terminal, to boarding the aircraft, a passenger needs to only use E-boarding card. Movement through this channels ensures that the passenger’s movements are tracked electronically (with timestamp) and through dedicated HD CCTV cameras at each of these checkpoints. This enhances the security at the airport by adding an extra layer of technologically advanced tracking to the existing security apparatus.
The process of E-boarding is seamless and integrated with the passengers’ name list from the airline. This also makes it very easy to check whether the passenger is actually at the airport or not. Timings of the entry to the airport and the other touch points are recorded, which help RGIA to continuously enhance its operational efficiency. Since the entry through E-boarding is time bound and guided as per regulations, the E-Boarding Reader machine does not allow the passengers inside the terminal before the stipulated time, thus reducing congestion inside the airport.
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